Shipping policy

Shipping Policy

At Shape Lab, we are committed to delivering your orders quickly and safely. Here are our shipping details:

Shipping Timeframe

Orders are typically processed and shipped within 7-15 business days from the date of purchase. Business days exclude weekends and holidays. Once your order ships, you will receive a tracking number via email to monitor your delivery.

Shipping Regions

We currently ship to most countries worldwide. Shipping costs vary depending on your location and the weight of your order. You will see the exact shipping cost before completing your purchase.

Order Tracking

After your order is dispatched, you will receive an email with a tracking link. This allows you to monitor your package in real-time as it makes its way to you.

Customs and Delays

For international orders, customs clearance may cause additional delays beyond our standard shipping timeframe. Such delays are beyond our control, and Shape Lab is not responsible for customs-related hold-ups or taxes imposed by your country.

Shipping Issues

If your order does not arrive within the expected timeframe or arrives damaged, please contact us at shapelabsupport@gmail.com. We will work to resolve the issue promptly.